1. After installation ImageBlender 3 does not launch (Windows 2000 or XP).
2. Pages published from Share to my local computer do not scale (Windows XP SP2).
3. Some images published from Share to my local computer have a gray or white box around them (Windows XP SP2).
4. ImageBlender doesn't find any images in Pics4Learning
5. When I click the Share button in ImageBlender 3, WebBlender launches instead of Share.

1. ImageBlender 3 does not launch after installation (Windows 2000 or XP). Double-clicking the application icon does nothing.
Some antivirus programs conflict with the installation of the Java components that are installed by ImageBlender 3.

1. Disable your antivirus software. If you are using Norton AntiVirus, right-click the icon in the System Tray and choose "Disable Auto-Protect". For other antivirus software, consult the application's documentation.
2. Remove any Java versions using the Add or Remove Programs control panel.
3. Run the ImageBlender 3 installer again.
6. Restart your computer and then launch ImageBlender 3.

2. Pages published from Share to my local computer do not scale (Windows XP SP2).
Windows XP SP2 introduced security settings for Internet Explorer that may stop pages from scaling when running them from your local computer. To fix this problem, download the IE Security Settings PDF file and follow the instructions it contains.

IE Security Settings.pdf

3. Some images published from Share to my local computer have a gray or white box around them (Windows XP SP2).
Windows XP SP2 introduced security settings for Internet Explorer that may change the appearance of some images when running them from your local computer. To fix this problem, download the IE Security Settings PDF file and follow the instructions it contains.

IE Security Settings.pdf

4. ImageBlender 3 doesn't find any images in Pics4Learning
If you have a proxy server, you will need to enter the proxy server settings before ImageBlender's Pics4Learning feature will work.

Ask your network administrator or technology coordinator for you proxy server information. Go to the Edit menu and choose Preferences. Click the Proxy Server tab. Enter your proxy information.

Use the step-by-step instructions for adding your proxy server settings and accessing images from Pics4Learning.

5. When I click the Share button in ImageBlender 3, WebBlender launches instead of Share.

Normally, clicking the Share button will launch Share. However, if you have a copy of WebBlender installed on your computer, ImageBlender will launch this instead to give you the added features and functionality available in WebBlender.

You can have ImageBlender launch Share instead by changing the ImageBlender Preferences. Open ImageBlender. Go to the Edit menu and choose Preferences. At the General tab (it should open to this tab), use the "Share feature uses" pull-down menu to choose Share. Click the OK button. When you click the Share button, Share will launch.