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MediaBlender FAQ 


 

1. What HyperStudio features are imported into MediaBender?
2. After installation MediaBlender does not launch (Windows 2000 or XP).
3. Grey screen launching the browser version of MediaBlender.
4. Error playing movies: "Cannot find file x".
5. Sounds and movies do not play.
6. Changing text size in exported HTML.
7. Text objects do not scroll in exported HTML.


1. What HyperStudio features are imported into MediaBlender?
MediaBlender 2.7 adds the ability to import HyperStudio stacks. You can find a list of supported HyperStudio features in this import specification document.

Supported HyperStudio Features


2. After installation MediaBlender does not launch (Windows 2000 or XP). Double-clicking the application icon does nothing.
Some antivirus programs conflict with the installation of the Java components that are installed by MediaBlender.

You can resolve this issue by following these steps:

You need to be logged on as an Administrator.

1. Disable your antivirus software. If you are using Norton AntiVirus, right-click the icon in the System Tray and choose "Disable Auto-Protect". For other antivirus software, consult the applications documentation.

2. Remove any Java versions using the Add or Remove Programs control panel.

3. Run the MediaBlender installer again.

4. Restart your computer.


3. Grey screen launching the browser version of MediaBlender.
The computer does not have the required version of Java installed. Download and run the MediaBlender System Checker on the MediaBlender Start Page.


4. Error playing movies: "Cannot find file x".
Reinstall QuickTime using the System Checker on the MediaBlender Start Page. If you are using the QuickTime Installer from the Apple web site, be sure to check the Custom Install Radio button. Select the QuickTime components that you wish to install. You must select QT for Java.


5. Sounds and movies do not play.
Reinstall QuickTime using the System Checker on the MediaBlender Start Page. If you are using the QuickTime Installer from the Apple web site, be sure to check the Custom Install Radio button. Select the QuickTime components that you wish to install. You must select QT for Java.


6. Changing text size in exported HTML.
Text formatting in the HTML export is upgraded in version 2.5+. Download the latest MediaBlender upgrade.


7. Text objects do not scroll in exported HTML.
Scrollable text objects are supported in HTML exported from versions 2.5+. Download the latest MediaBlender upgrade.

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