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VideoBlender FAQ


 

1. After installation VideoBlender does not launch (Windows 2000 or XP).
2. "QuickTime cannot be found...." error message when launching VideoBlender (Windows 2000 and XP). 


1. VideoBlender does not launch after installation (Windows 2000 or XP). Double-clicking the application icon does nothing.
Some antivirus programs conflict with the installation of the Java components that are installed by VideoBlender.

You can resolve this issue by following these steps:

You need to be logged on as an Administrator.

1. Disable your antivirus software. If you are using Norton AntiVirus, right-click the icon in the System Tray and choose "Disable Auto-Protect". For other antivirus software, consult the application's documentation.
2. Remove any Java versions using the Add or Remove Programs control panel.
3. Run the VideoBlender installer again.
4. Download the latest VideoBlender Update file.
        Download Update 
5. Run the file VB2Update.exe.
6. Restart your computer and then launch VideoBlender.


2. "QuickTime cannot be found...." error message when launching VideoBlender (Windows 2000 and XP).
QuickTime for Java components required to run VideoBlender were not correctly installed or have become damaged. This can happen if you are running an antivirus program while the installer is running or if you run updates to operating system or Java software.

To resolve this issue:

1. Log on as an Administrator.
2. Click Start, choose Settings and select Control Panel.
3. Open the Windows Add/Remove Programs control panel.
4. Remove any QuickTime versions that are present. Make sure to click the "Uninstall Everything" button when removing QuickTime.
5. Disable any antivirus programs such as Norton AntiVirus or McAfee.
6. Insert the VideoBlender CD into your CD-ROM drive.
7. Open the Utilities folder on the VideoBlender. Open the QuickTime folder.
8.
Run the QuickTime installer.
9. Restart your computer and then launch VideoBlender.

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