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1. After
installation WebBlender does not launch (Windows 2000 or XP).
2. Pages published to my local computer do not scale
(Windows XP SP2).
3. Some images published to my local computer have a gray or
white box around them (Windows XP SP2).
4. WebBlender only displays seven font options.
5. I cannot subscribe to a podcast I created.
1.
WebBlender does not launch after installation (Windows 2000 or XP).
Double-clicking the application icon does nothing.
Some antivirus programs conflict with the installation of the Java
components that are installed by WebBlender.
You can resolve this issue by
following these steps:
You need to be logged on as an
Administrator.
1. Disable your antivirus
software. If you are using Norton AntiVirus, right-click the icon in the
System Tray and choose "Disable Auto-Protect". For
other antivirus software, consult the application's documentation.
2. Remove any Java versions
using the Add or Remove Programs control panel.
3. Run the WebBlender
installer again.
6. Restart your computer and then launch WebBlender.
2. Pages
published to my local computer do not scale (Windows XP SP2).
Windows XP SP2 introduced security settings for Internet Explorer that may
stop pages from scaling when running them from your local computer. To fix
this problem, download the IE Security Settings PDF file and follow the
instructions it contains.
IE
Security Settings.pdf
3. Some
images published to my local computer have a gray or white box around them
(Windows XP SP2).
Windows XP SP2 introduced security settings for Internet Explorer that may
change the appearance of some images when running them from your local
computer. To fix this problem, download the IE Security Settings PDF file
and follow the instructions it contains.
IE
Security Settings.pdf
4.
WebBlender only displays seven font options.
WebBlender only uses Web-safe fonts. Web-safe fonts are available on most
computers and will display correctly on web pages.
5. I cannot
subscribe to a podcast I created.
If you have published your site and cannot subscribe to your podcast,
check each of the following points.
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Double-check the podcast URL.
This is the most common issue with podcasts. Make sure the Web Address for
the podcast in WebBlender matches the URL you type into your browser to
see your published site.
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Use a supported browser. You
can use Firefox or Internet Explorer on Windows and Safari on Mac. If you
are trying to subscribe using iTunes, make sure the current version of iTunes is installed.
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Ask your server administrator
to make sure the following MIME types are configured:
.rss text/xml
.mp3 audio/mpeg
.m4a audio/x-m4a
.mp4 video/mp4
.m4v video/x-m4v
.mov video/quicktime
.pdf application/pdf
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